Husch Blackwell increases AP productivity and efficiency with Chrome River.
Challenges
Prior to using Chrome River, Husch Blackwell struggled with a manual and tedious expense management process. They evaluated and selected Chrome River in order to do the following:
- Automate the expense management process
- Enforce expense policy compliance
- Increase visibility into company T&E spend
- Improve reconciliation process for corporate cards
- Extend ERP Capabilities
- Have transparent pricing/costs
Use Case
When evaluating Chrome River, Husch Blackwell found these features to be extremely valuable:
- Approval workflow configurability
- Built-in business rules engine
- OCR
- Credit card reconciliation
- Ease of use
- Support & training
- System reliability
When compared to the competition, Husch Blackwell rated Chrome River best-in-class in the following areas:
- Approval workflow configurability
- Built-in business rules engine
- Credit card reconciliation
- ERP integration
- Ease of use
- System reliability
Husch Blackwell selected Chrome River as the best choice to:
- Enable remote work
- Reimburse non-traveling employees for expenses
- Reimburse traveling employees for expenses
- Reimburse non-employee expenses (interview candidates, consultants, other) for expenses
- Provide spend analytics
Testimonial
Chrome River has had a great impact on the AP team at our firm. It has decreased the amount of data entry handled by the AP team. We no longer have to make sure we are retrieving the correct approvals with the approval routing setup in Chrome River. We have the capability to run just about any report we need to calculate our spend.
Results
Husch Blackwell very strongly agreed or strongly agreed with the following statements:
- Chrome River’s service level and accessibility was an important factor in the decision-making process
- Chrome River’s configurability and integrations have given us greater visibility into our business processes
- Chrome River helps by extending our accounting software and ERP capabilities to regulate expense policies
- Chrome River helps us to prevent fraud
- Chrome River gives us the visibility into our business to better manage our cash flow
- Chrome River has improved our ability to reimburse faster
- Using Chrome River has helped us to increase employee satisfaction
Husch Blackwell is extremely satisfied with the following Chrome River capabilities:
- Reduce errors caused by manual data entry
- Provide better oversight into costs and expenses
- Ensure policy compliance
- Reimburse expenses faster
- Make corporate card reconciliation easier
- Increase employee satisfaction
According to Husch Blackwell, using Chrome River has helped them:
- Save finance teams time so they can focus on more meaningful and strategic work
- Increase productivity by automating mundane, manual tasks
- Reduce stress associated with expense and/or invoice management
- Enable remote work with cloud-based, paperless solutions
- Mitigate risk from fraud
Since using Chrome River, Husch Blackwell estimates their finance team has saved 5-10 hours per month and they saw a return on their investment within 3-6 months.
This case study is based on a 2020 survey by TechValidate, a third-party research service.